Privacy Policy

Effective Date: May 24, 2023

Thank you for visiting Your Travel Guide Co. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website, you consent to the terms outlined in this Privacy Policy.

  1. Information We Collect:
    a. Personal Information: When you book a tour or engage with our services, we may collect personal information such as your name, email address, phone number, and payment details. We only collect this information when necessary and with your consent.
    b. Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is collected to enhance your browsing experience and improve our website’s functionality.

  2. Use of Collected Information:
    a. We use the personal information we collect to process bookings, provide customer support, and communicate with you regarding your travel arrangements.
    b. Non-personal information is utilized for analytical purposes, improving our website’s performance, and understanding user preferences to enhance our services.

  3. Data Retention:
    a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    b. Non-personal information may be retained for analytical and statistical purposes, but it will not be used to identify individuals.

  4. Information Sharing:
    a. We may share your personal information with trusted third parties, including tour operators, transportation providers, and payment processors, to facilitate your travel arrangements.
    b. We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent, except as required by law.

  5. Data Security:
    a. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
    b. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

  6. Third-Party Links:
    a. Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

  7. Cookies:
    a. Our website may use cookies to enhance your browsing experience and provide personalized content. You have the option to disable cookies in your browser settings; however, this may affect certain features and functionality of our website.

  8. Children’s Privacy:
    a. Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

  9. Changes to the Privacy Policy:
    a. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top of the policy will be revised accordingly.

  10. Contact Us: a. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided below.